Account Deletion Request – EDU Connect

EDU Connect – Account & Data Deletion Request

At EDU Connect, we value your privacy and give you full control over your personal information. If you wish to delete your account and associated data, please follow the steps below.

How to Request Account Deletion

You can request account deletion using either of the following methods:

  1. Contact Your School Administrator: Ask your Principal or School Owner to remove your profile directly from the EDU Connect Admin Panel.
  2. Request via Email: Send an email from your registered email address or phone number details to our support team:

Data That Will Be Deleted

Upon receiving and verifying your request, all personal data associated with your account will be permanently deleted from our Firebase database, including:

  • Full Name
  • Phone Number & Login ID
  • Recovery Email Address
  • Device IDs & Firebase Cloud Messaging (FCM) Push Tokens
  • Student Profile Links & Daily Attendance Records
  • In-app Notices and Staff/Admin Inbox Messages

Data Retention Period

Once requested, account deletion is processed within 7 to 14 business days. After processing, all personal data is permanently purged and cannot be recovered.